Top management committed to the safeguarding of impartiality for that particular reason, top management has derived an impartiality policy as per the requirements of the standard ISO/IEC 17021:2011. To safeguard the auditing and decision making in the context of the issuance of certificate. We have rules and regulations that control the implementation and adherence to ensure a fair, robust and high quality of service is delivered to our customers.
SRB UK has an independent committee, who oversees the rules and guidance of our impartiality process are implemented and adhered to. Each employee or associate has the responsibility to comply with the process and guidelines for impartiality. Any instance where an employee, associate or customer feel there is a threat to our impartiality you are welcome to contact us,and we have authority to initiate a full investigation into your inquiry.